Contact us
The Motsepe Wealth support team is available to help with your questions and requests in a clear, professional way. Whether you are considering the service, have just registered or already use the platform, we will assess your enquiry carefully and direct you to the right support.
Contact options
Our team provides practical assistance with account questions and the use of Motsepe Wealth. Support is available from Monday to Friday during South African business hours, and enquiries are reviewed according to priority. Common areas where we can help include:
- Opening or verifying an account, along with routine account settings such as your profile and risk preferences
- Using the platform or app, including support for resolving technical issues
- Deposits, withdrawals, estimated processing periods and the payment methods available to you
- Platform features, trading approaches, AI-assisted algorithms and available trading tools
- Feedback, suggestions and practical ideas for improving the platform
- Other support needs, including general questions and individual requirements
Contact our team
Our goal is to make your experience with Motsepe Wealth straightforward and easy to navigate. Clear communication, openness and useful assistance shape our approach. Depending on availability, you can contact us through the form, by email or by telephone. Safeguarding your information and helping you use the service confidently remain important to us.
Email:
Address: 1 Sandton Drive, Sandton, Johannesburg, South Africa
Send an enquiry
Complete the secure contact form below with all requested information so we can understand your question and send it to the appropriate team. Responses generally arrive within 24 business hours, although some may be faster. For urgent technical matters, live chat is available Monday to Friday, 09:00–18:00 South African time.